This past Saturday, the phone rang while I was taking care of some household chores. I screen our calls and checking the caller ID, I saw it was Geico, our auto insurance company. I decided I had better answer, just in case there was some problem.
Well, the customer service rep was very friendly. She launched into her scripted monologue about how there had recently been clarification regarding insurance policies for custom auto work (both PJ and I have some after market work on our vehicles). Anyway, the CSR ended by letting me know that the refund applied to our account was not indicating any reduction in coverage (basically they are not allowed to charge extra for covering not too extensive vehicle customization). She asked if I had any questions. "Nope, no accidents and all the cars are in the driveway. We're good."
We got the refund check in the mail today. $.56. Really? It cost more to print and mail it than to keep it. Sheesh! Or hey, we pay our bill as a direct debit, so just apply it to our next bill?!
As it turns out, we switched back to USAA and saved ourself about $100.